Yes and No.

For WordPress and WooCommerce: Our plugin syncs your ImageZen catalogs directly into your Media Library. You can organize your images into catalogs by project, client, or any other concept. You can create an unlimited number of catalogs and then choose which catalog to sync with each WordPress site. When you update an image in ImageZen, the plugin automatically updates it in WordPress. This is the core magic of ImageZen.

For All Other Platforms: You can still use the simple link ImageZen provides for each image. When you replace that image in your central ImageZen hub, the content served by that link updates everywhere it's used. However, be aware that many third party platforms will rehost the images. They will download them and eventually convert and host on their own platforms. Therefore the automatic updates may not work as expected on these platforms (Shopify, Amazon Marketplace, eBay, Gmail, Mailchimp, Facebook, GoogleAds, Webflow, Blogger, Wix, etc).

The plugin connects your WordPress site to your ImageZen hub. It allows you to see and use one of your ImageZen image catalogs from within the standard WordPress Media Library. Crucially, the images are served from our fast CDN, not your server, which saves you hosting space and dramatically speeds up your site. Download plugin.

Yes, it is 100% compatible with WooCommerce. Since WooCommerce uses the native WordPress Media Library to assign product and gallery images, it works seamlessly with ImageZen.

Absolutely. This is a core feature designed for agencies and multi-project users. You can create separate image "catalogs" for each client, website, or campaign. This keeps all your assets perfectly organized and allows you to sync the relevant images to the right websites or to share them with the right teams. The same image can be in multiple catalogs.

The Private Catalog Showcase is an optional feature that provides view-only access to selected image catalogs. It allows you to share catalogs with team members or external partners when needed. You can grant or revoke permissions at any time, and viewers will be able to see the images along with their details (title, link, alt text, dimensions).

Absolutely not. You can always sync the default full catalog that contains all images on your Image Hub.

The complete ImageZen setup typically takes 15-30 minutes total. This includes account creation, initial image upload (5-15 minutes depending on image count), plugin installation (~3 minutes per WordPress site), and first sync (1-5 minutes per site). Optional catalog organization can add 0-15 minutes, but you can skip this initially.

This depends on what you want to do with them. If you want to make your existing images available through ImageZen, you'll need to upload them to your ImageZen catalog first. If they only exist on your WordPress sites, you can use plugins to download them to your system first, then upload to ImageZen.

However, if you're asking what happens to existing images after installing the plugin - they stay untouched. ImageZen works alongside your current images, and you can start using it for new images immediately or selectively migrate your most frequently updated assets.

No coding required! If you can install a WordPress plugin, you can set up ImageZen. The setup uses standard WordPress plugin installation, works within your existing admin dashboard, and requires no server configuration. You just need basic WordPress admin knowledge and access to admin accounts on the sites you want to connect.

Absolutely! Our free tier lets you test with up to 5 images across unlimited sites. This gives you a chance to experience the complete setup process, test sync functionality, and verify compatibility with your hosting and theme setup. No credit card required.

Yes, you can change your plan at any time from your account dashboard. Upgrades are effective immediately, so you can access your new limits right away. Downgrades will apply from your next billing cycle. You will need to delete exceeding images yourself before the downgrade, or you can have the system auto-delete the oldest images at the moment of the downgrade.

The plan limit affects your ability to upload new images. If you reach your limit, you'll be prompted to free up space by deleting old images or to upgrade your plan to accommodate your growing library. The system enforces the deletion of excess images when downgrading.

Fair Usage Policy

We calculate fair usage based on your plan’s image allowance. For example, if your plan includes 1,000 images, we consider up to 1,000,000 standard image views per month to be fair use. "Standard image views" refers to views at a typical resolution (e.g., up to 200 KB per image). If your average image size is significantly lower or higher than 200 KB, your fair-use threshold will adjust proportionally.

We’ve got your back. We will never shut off your images and break your site. Our goal is to support your growth, not penalize it. We'll send you a friendly notification as you get close to your limit. If you have a viral month and go over, you can easily upgrade to the next plan or contact us for other options.

You can upload JPG, PNG, GIF, BMP, WebP, SVG, and AVIF images (up to 2 MB each). We will then automatically create and serve highly optimized WebP versions to compatible browsers to ensure the best performance. SVG and AVIF files will not be converted as they are already optimized. Animated GIFs will be converted to static WebP images.

You are just replacing the file's contents; this means that titles and filenames will remain unchanged. We advise you to always replace images with the same dimensions or larger. Replacing images with a smaller version can lead to unexpected results.

Yes and No. You can safely replace any image type within this group: JPG, PNG, GIF, BMP, or WebP. As they are all served as WebP, they are interchangeable. However, you will need to replace SVG and AVIF files with the same type.

In the Media Library of any synced site, each image shows a status badge (e.g. Active, Orphaned). If you remove an image from a catalog but it still exists in the central Image Hub, the image will continue to work, but its status in WordPress will display as Orphaned to alert you. Only when an image is completely deleted from the Image Hub itself will it stop working everywhere it is used.

Next-Gen Formats: We automatically convert your images to the super-efficient WebP format.

Fast Loading Speeds: We serve all images through a global CDN (Content Delivery Network), meaning they load incredibly fast for your visitors, no matter where they are in the world. This significantly improves your site's performance scores, which Google rewards with better rankings.

The ImageZen WP Sync plugin is designed to work alongside your existing plugins. If you experience any issues, contact our support team with details about your setup.

ImageZen is built for modern WordPress installations. We recommend WordPress 6.0 or higher for optimal performance.

ImageZen images are hosted on AWS S3 and delivered via AWS Cloudfront CDN. Most hosting providers allow external images from these trusted sources. If your hosting provider has strict security rules that block external images, contact your host to whitelist AWS Cloudfront domains.

Yes! You can export your web-optimized images anytime:

• Download images from your dashboard
• Export full catalogs through View Catalog pages
• Images remain accessible on your WordPress sites

Note: ImageZen is not intended as a backup service. We recommend keeping your own backup of original files.

Yes, your images are secure:

• Stored on AWS S3 with enterprise-grade security
• SSL encryption for all data transfers
• Protected by AWS infrastructure reliability
• 24/7 system monitoring

Your images are stored with AWS standard durability and availability protections.

ImageZen runs on AWS infrastructure for reliability:

• Images delivered through AWS CloudFront
• Built on AWS proven infrastructure
• We monitor our systems for availability

For specific uptime commitments, AWS provides their standard service level agreements for the infrastructure we use.

Your images remain safe and accessible even if ImageZen discontinues operations. We provide multiple layers of protection:

• 30-day advance notice.
• Full optimized image export option is always available from each catalog view
• Your WordPress sites will continue displaying images normally during the notice period

We are committed to responsible business practices and will never leave our customers stranded without their data.